Urgent Care
Utilise workflows to improve patient experience and efficicency
With Urgent Care clinics seeing sustained high patient volumes and frequent GP overflow, many still rely on outdated paper-based intake processes. IntelliMed replaces this with a streamlined digital solution that reduces queues, minimises admin workload, and improves the patient experience.
IntelliMed Workflow
The following workflow has been implemented in multiple Urgent Care clinics:
Triage with three quick questions
IntelliMed identifies the patient from clinic database with four key components
IntelliMed Casual form registration
IntelliMed ACC45 form
Quality Care. Real Results.
Faster Check-in
Patients complete Casual and ACC45 forms digitally on mobile or kiosk, removing paper queues and speeding up the intake process from arrival.
Smart Forms that Adapt
Dynamic fields adjust based on patient responses, ensuring the right information is captured every time (e.g. work-related injuries trigger employer details automatically).
Clearer Clinical Information
Built-in tools like the body selector help patients accurately indicate areas of concern, giving clinicians better context before consultation.
Less Admin. Lower Costs.
Automated validation and reduced paper use minimise manual work, cut printing costs, and allow staff to focus more on patient care.
How it Works
A simple, guided process that helps patients complete forms quickly and accurately reducing admin load and improving clinical flow.
01
Form Access
Patients begin their Casual and ACC45 forms on mobile or kiosk.
02
Smart Fields
Dynamic fields adjust based on patient input to capture the right information.
03
Injury Selection
A body selector helps patients accurately identify the area of concern.
04
Done!
Completed forms are automatically organised and ready for clinical review.
Accessible for Everyone
Designed for flexibility, patients can complete forms on their own device or use an in-clinic kiosk.
Mobile Access
Use your own phone.
No waiting, no shared materials.
Faster and more hygienic.
Kiosk Option
Large 22” screen we provide.
Ideal for patients without devices.
Accessible for vision-impaired users.
Need Help Getting Started?
Contact us and we'll set up a free demo to show you how it works.