We are committed to improving our patient experience and better use of technology to support the patient journey is a key component of this. That's why we enjoy working in partnership with the IntelliMed team to streamline our patient access opportunities. Anthony and his skilled colleagues are able to capture our requirements and develop processes in a responsive agile manner leading to a better user experience for all.

As the only 24 hour/day urgent care clinic on Auckland's North Shore, Shorecare serves a huge variety of patients. In implementing a paperless arrival process, we found that patients respond to digital interfaces in all sorts of unanticipated ways. (IntelliMed) has been outstanding in their responsiveness to feedback and willingness to tailor make a solution which considers these complexities so that the patient's journey goes as smoothly as possible.

Intellimed has been a great fit for our practice and has delivered on what we were hoping for. From the start, it integrated smoothly with our existing systems, including Ezyscan and Quickshot, which has made a real difference to how efficiently our team can work day to day. These tools have helped streamline our processes and support timely, high-quality patient care.

We did run into a few minor issues early on, but these were sorted quickly and with minimal fuss by the Intellimed team. Their responsiveness and support have been reassuring, and importantly, none of these challenges disrupted our in-house workflows.

Overall, Intellimed has proven to be a reliable and practical solution for a busy primary care environment. The team behind it clearly understands what’s needed on the ground, and that comes through in both the platform and their support. We’ve had a very positive experience and are happy to continue using it.

Intellimed has made our enrolment and re‑enrolment processes incredibly easy for both our practice and our patients. Their service is consistently reliable, and whenever we need assistance or request changes, the response is always prompt and delivered to a very high standard. We highly recommend Intellimed to medical practices of all sizes, from small clinics to large organisations

Our experience with IntelliMed has been excellent. Their enrolment system has been a great fit for Taupō Medical Centre, making the process much easier for our patients and far more efficient for our team. Since implementing IntelliMed, our re-enrolment rates have improved dramatically, while the time required to enrol and re-enrol patients has reduced significantly. It has made a real operational difference for us and has helped create a smoother experience for everyone involved.

I have found the team at IntelliMed exceptional to work with. During the implementation phase, they were attentive to our needs, took the time to understand our requirements, and delivered solutions that met them effectively. Since then, any updates or changes we have requested have been handled seamlessly. Their team is consistently fast, efficient, and responsive. IntelliMed is a great company to partner with.

We've been using IntelliMed since 2023, and it has truly transformed the way we manage patient enrolments at Prana Family Health. It has streamlined what was once a time-consuming administrative process into one that is simple, efficient, and reliable.

The platform has significantly improved the accuracy and completeness of the information we receive from patients, allowing our administrative team to process enrolments much more efficiently while maintaining high-quality patient records. It's intuitive to use, integrates well into our workflow, and has saved our team countless hours.

What has really set IntelliMed apart, however, is the exceptional customer support. Anthony has been fantastic to work with from the very beginning - always approachable, knowledgeable, and genuinely invested in ensuring we get the best out of the system. The support team has consistently been responsive, proactive, and quick to resolve any questions, giving us complete confidence that help is always available when we need it.

IntelliMed has become an integral part of our practice, and I wouldn't hesitate to recommend it to any general practice looking to modernise and simplify their patient enrolment process. It's a solution that not only improves operational efficiency but also enhances the experience for both staff and patients.