IntelliMed Enrolment Automation

The COVID-19 pandemic has highlighted the need for more digital solutions in healthcare, including for patient enrolment and management. IntelliMed's New Enrolment module provides a solution to some of the challenges faced by GP clinics in New Zealand. By allowing patients to enrol online, the module can make the process more accessible and convenient, while also reducing the administrative burden on clinic staff.

In addition to streamlining the enrolment process, the module will also offer other benefits such as improved data accuracy by reducing errors caused by interpreting patient handwriting.

By automating some of the administrative tasks associated with patient enrolment, clinic staff can focus more on patient care and other important tasks. This can help reduce stress and improve job satisfaction for receptionists and other administrative staff in a stretched healthcare sector.

Enrolment Patient/Admin Experience

22 STEPS

1. Fill out basic patient info

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2. Select up-to three ethnicities

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3. Maori can select Iwi

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4. Enter address

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5. Click Next

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6. Enter contact info

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7. Select smoking status

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8. Smokers can ask for help to quit smoking

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9. Click Occupation

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10. Search and select an occupation

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11. Fill out employer info

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12. Patient can agree to a medical records transfer

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13. Click on previous practice

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14. Search and select a GP

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15. Click Next

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16. Patient states if they are entitled to enrol

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17. Patient selects why they are entitled to enrol

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18. Agree to terms

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19. Sign enrolment form

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20. Click Submit

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21. That's it. You're done.

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22. That's it. You're done.

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12 STEPS

1. Once a form is submitted, it appears here as "Pending"

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2. The Enrolment will then be entered into Medtech or Indici. The form will be then be marked as "Entered"

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3. Some forms need manual intervention because multiple matching patients were found

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4. Click on the question mark to resolve the issue

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5. An existing patient was found with the name "Minos Li". If you are sure the patients are the same person, click on the matched patient

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6. Click "Update the above selected patient"

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7. Click Submit

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8. The form will now be entered into your patient management system

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9. Go through each step of enrolling a patient, tick each task when completed

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10. When all tasks are completed and the patient is enrolled, click completed

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11. That's it. All done.

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12. That's it. All done.

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Many ways to enrol

IntelliMed offers multiple methods for patients to enrol:

  • from your own website (and anywhere else you have a presence online).
  • on any smart phone or tablet that has an internet connection.
  • at home from their home computer or smart device.
  • via an IntelliMed Self-Check In Kiosk (separate fees apply).

It’s easy for patients to send your practice secure, private, error free information which IntelliMed will file directly into your Patient Management System.

Allow patients to re-enrol at any time from anywhere without needing to come into the clinic.

Modernising your enrolment process

If a patient wishes to enrol at a GP clinic in New Zealand, in most clinics, the patient would have to obtain an enrolment pack from the clinic, fill out the forms by hand, and return them to the clinic. This process can be time-consuming and inconvenient for patients and can result in additional administrative work for clinic staff who have to manually enter the information into the clinic's patient management system (PMS).

The most common digitising process is putting the enrolment form on their website, allowing patients to download and print the form at home. Patients can then fill out the form by hand and either scan and email it back to the clinic. This approach may not work for all patients, particularly those who do not have access to a printer or scanner, or those who may struggle with technology. Additionally, it can still be a manual process for clinics to enter the information into their PMS.

IntelliMed's online enrolment forms are easy for patients to fill out and reduce the time clinic staff spend enroling patients.